Returns & Exchanges
At Caryl Baker Visage, we want you to be completely satisfied with your beauty experience. If a product does not meet your expectations, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Contact our Customer Care team or visit your local Face Spa within 30 days of purchase to request a Return Authorization for your beauty products.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals are intact for hygiene-sensitive products like cosmetics and skincare.
Submit Proof of Purchase
Include your original receipt or digital order confirmation inside the package to ensure our team can verify and process your transaction swiftly.
Receive Your Refund
Once our specialists inspect the returned items, we will issue a refund to your original payment method or provide an exchange as requested.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing